Terms of sale

1. Purpose

These Terms & Conditions of Sale govern all purchases made on the website neosarto.com, operated under the brand name Neo Sarto.

2. Products

Neo Sarto offers men’s blazers. Products are described and presented with the greatest possible accuracy. Images are for illustrative purposes only and are not contractually binding.

3. Prices

Prices are displayed in euros (€), all taxes included. Neo Sarto reserves the right to modify prices at any time, without affecting confirmed orders.

4. Orders

Any order placed on the website implies full acceptance of these Terms & Conditions. An order confirmation email is sent once payment has been successfully processed.

5. Payment

Payment is due immediately at the time of order. Accepted payment methods are those available on the website at checkout.

6. Delivery

Products are delivered to the address provided by the customer at the time of order. Delivery times are estimates and may vary depending on destination and circumstances.

7. Pre-Orders

Some products may be offered as pre-orders when they are not yet available in stock. This status is clearly indicated on the product page.

Pre-orders are subject to a specific delivery timeframe, communicated at the time of purchase.

Pre-orders are considered a firm purchase commitment.

Products purchased as pre-orders are not eligible for refunds. They may only be exchanged for another size of the same product, subject to availability.

A refund may only be issued if Neo Sarto is unable to fulfill the pre-order or provide a suitable size alternative.

8. Right of Withdrawal

In accordance with applicable law, customers have a 14-day right of withdrawal. Conditions and procedures are detailed in the Returns, Exchanges & Refund Policy.

9. Returns, Exchanges & Refunds

All conditions relating to returns, exchanges, and refunds are described in the Returns, Exchanges & Refund Policy, which forms an integral part of these Terms & Conditions.

10. Liability

Neo-Sarto shall not be held liable for indirect damages resulting from the purchase of products. In all cases, liability is limited to the amount of the order.

11. Personal Data

Personal data is processed in accordance with applicable regulations. For more information, please consult our Privacy Policy.

12. Governing Law

These Terms & Conditions are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action.